Refund policy
Due to the nature of our product and our commitment to maintaining the highest standards of quality, hygiene and safety, all sales are final. We do not accept returns, exchanges, or refunds. This policy helps us ensures that every customer receives a product that is pure, uncontaminated, and of the highest quality. We understand that this policy might cause some inconvenience, and we truly appreciate your understanding. We encourage you to reach out to our customer service team at oo8company@gmail.com with any questions or concerns you may have before making your purchase. We are here to provide you with all the information you need to feel confident in your choice.
Damages and issues
We kindly ask that you inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at oo8company@gmail.com with our order number and supporting photos. Each request is reviewed with care, and where appropriate, we will arrange a replacement or resolution.
We appreciate your understanding and your trust in OO8.